we strive to deliver your orders safely and on time. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an email confirmation once your order is processed.

2. Shipping Methods & Delivery Times

We offer reliable shipping through trusted courier partners:

*Delivery times are estimates and may vary due to courier delays, weather, or holidays.

3. Shipping Charges

• Shipping fees are calculated at checkout based on order weight, size, and delivery location.

• Free shipping promotions may apply for orders above a certain value (check the website for current offers).

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• Use the Order Tracking page on our website to monitor the status of your delivery.

• If you encounter any issues with tracking, contact our Customer Service team.

5. Shipping Restrictions

• We currently ship to locations within Bangladesh. International shipping may be available on request.

• We are not responsible for orders lost or delayed due to incorrect shipping information provided by the customer.

6. Lost, Damaged, or Delayed Orders

• If your package is lost, damaged, or delayed, please contact our Customer Service team within 48 hours of the estimated delivery date.

• Provide your order number, tracking information, and photos of damaged items (if applicable).

• We will work with the courier partner to resolve the issue and, if necessary, arrange a replacement or refund.

7. Contact Us

For any questions about shipping, delivery times, or order status, contact us