At Ecovelle Shop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name, email address, phone number, billing and shipping addresses
Payment details (processed securely by our payment gateway)
b. Non-Personal Information:
Browser type, device information, IP address
Pages visited, time spent on the site, and other analytics data
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send updates about your orders, promotions, and offers (with your consent)
Improve our website, products, and services
Comply with legal obligations
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data, including:
SSL encryption for secure transactions
Secure servers to store personal and financial data
Limited access to your personal information only to authorized personnel
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share information with:
Payment processors for order processing
Delivery partners to fulfill your orders
Legal authorities if required by law
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your shopping experience, including:
Remembering your login and preferences
Tracking analytics to improve website performance
You can disable cookies in your browser settings, but some features may not function properly.
6. Third-Party Services
We may use third-party services for payments, shipping, analytics, and marketing. These third parties have their own privacy policies. We encourage you to review them.
7. Your Rights
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing communications
Contact us for any privacy-related concerns
8. Children’s Privacy
Our website is not intended for children under 13 years old, and we do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
